The global recognition in the medical sector has benefited in medical tourism with the reduced costs and quality healthcare services people from diverse corners of the world are approaching Indian medical services.
This multi-billion dollar industry expansion is owing to cost-effective treatment, availability of the latest medical technology, and an increase in awareness about alternative treatments of Ayurveda, Homeopathy, Yoga, and other similar treatments. If you are looking for effective call center, then you can browse various online sources.
In healthcare services as the practice grows patients call volume also increases. The Advanced technology and virtual call center in the healthcare sector in India have managed patients and the calls effectively, so virtual call center is also a factor for boosting Indian Healthcare services.
Managing calls with one unique number
Managing calls with a single virtual number is possible with YOCC as multiple extensions enable the connection of different departments across the medical center and its call transfer facility directs the calls on any mobile or landline number of hospital representatives.
Complete Automation for Advanced Patient Care
Healthcare evolves and intensifies on patient care within and outside of the hospital; a streamlined communication between patients and care teams for scheduling appointments, patient support information, billing, and other emergency inquiries is an extensive task.
With an automated virtual call center patients can schedule appointments any time and from anywhere without call waiting and manual interaction.
Customized virtual call centers maintain centralized service standards for registration, scheduling, patient referral, and other forms. It benefits multi-specialty hospitals where hundreds of patients call every day. Hospitals can send reminders to patients about appointment schedules or vaccination for children and other details about billing and so on.